AI systems that audit every conversation
Internal AI tooling for SEO content production and contact-centre auditing, scoring conversations at full volume against compliance, intent and lead-quality.
Quality assurance in most contact centres is a sampling problem, you listen to 2% of calls and hope they're representative. I wanted full coverage.
I built internal AI systems on the Claude and OpenAI APIs that score every conversation against compliance, intent and lead-quality signals, plus a content engine that accelerates SEO production without flattening the brand voice.
The result is an operating system: agents get coached on real patterns, marketing sees lead quality at the source, and leadership gets a defensible view of what's actually happening at full volume.
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Paid media strategy across luxury, FMCG and service brands that scaled spend enough to earn Preferred Marketing Partner status with Meta and Google.
LET'S GET TO WORK.
Tell me the problem. We'll find the right place to start.
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